Festive Opening Hours and Support Services

The Carers Centre will be closed from Monday 27 December 2021 until Tuesday 4 January 2022 (inclusive), re-opening on Wednesday 5 January 2022.  Details of local support and emergency services are available below:

Finally, the staff and Board of the Carers Centre wish carers a happy, healthy and safe festive season, and we look forward to continuing to offer support in 2022.

We’re hiring!

We are currently looking to fill the role of:

    • Admin Worker (35 hours)

Applications close on Monday 10 January 2022.

You can find out more about the roles and how to apply at our VACANCIES page!

Carers Right’s Day 2021

CARERS RIGHTS DAY 2021 will be held on Thursday 25 November, and to mark the day, the Carers Centre is hosting a special video call from 12 noon.

We’ll be joined by Allan Robertson from Social Security Scotland, who will provide information on the changes to certain benefits and what this will mean to carers; our own Laura McKenzie, who will give an update on the Local Carers Strategy Review; as well as the carer representative on the Falkirk Health & Social Care Partnership Integration Joint Board, Morven Mack.

Click here to view the full agenda!

Whether you are a new carer or have been caring for someone for a while, we believe that it’s important that you understand your rights and are able to access the support that is available to you as soon as you need it. Many people are taking on more caring responsibilities for their relatives and friends who are disabled, ill or older and who need support. Each year, Carers Rights Day helps us:

  • ensure carers are aware of their rights
  • let carers know where to get help and support
  • raise awareness of the needs of carers.

This year’s Carers Rights Day campaign will focus on raising awareness of the rights that unpaid carers have. The pandemic has had a massive impact on the lives of carers, affecting access to services, the ability to juggle work and care and much more. That’s why it’s more important than ever that carers are aware of what they have the right to.


Carers UK

To find out more, or to join the session, please contact Susan Docherty on 01324 611 510 (option 4), or email susandocherty@centralcarers.co.uk.

We’re hiring!

We’re looking to fill these positions for our Young Carers and Young Adult Carers Team:

    • Young Adult Carers Worker
    • Young Carers Worker (Maternity Leave)

We are also looking to fill these roles:

    • Admin Worker (35 hours)
    • Carer Support Worker (21 hours)

Applications close on Monday 29th November

You can find out more about the roles and how to apply at our VACANCIES page!

We’re hiring!

We’re looking to fill three full time positions for our Young Carers and Young Adult Carers Team:

    • Young Adult Carers Worker
    • Young Carers Worker
    • Young Carers Involvement Worker

Applications close on Monday 27 September! 

You can find out more about the roles and how to apply at our VACANCIES page!

New phone system

In the last few months we have implemented a new telephony system, which we hope will enable us to better support you when you get in touch.

Moving forward, ALL calls, including from those living in Clackmannanshire, should be made to 01324 611 510. Once you call us, you will be given 4 options to pick from to access the appropriate team:

  • Option 1 – Adult Carer Support (Falkirk)
  • Option 2 – Adult Carer Support (Clackmannanshire)
  • Option 3 – Young Carers and Young Adult Carers Support
  • Option 4 – All other enquiries

If you need to call us when we’re closed, you will be given the option to leave a voicemail message. If you do, please leave you name, phone number, and reason for calling – someone will call you back as soon as possible!


📸 by Museums Victoria on Unsplash

Carers Week 2021 – Manager’s Report 2020-21

The last year has certainly brought about more unusual challenges than we might have expected going into 2020!

Here’s a review of what we’ve been able to carry out since the beginning of the pandemic, and the ways in which we’ve adapted to continue helping as many carers as possible!

Carers Week 2021!

“This year, carers across the country are continuing to face new challenges as a result of the COVID-19 pandemic. Many people are taking on more caring responsibilities for their relatives and friends who are disabled, ill or older and who need support.


They need to be recognised for the difficulties they are experiencing, respected for all they are doing, and provided with information, support and understanding. So during Carers Week, we’re coming together to help Make Caring Visible and Valued.” ~ www.carersweek.org


Carers Week 2021 will run from Monday 7 June until Sunday 13 June. To celebrate Carers Week, we have put together an extensive programme of events running throughout the week, including: The Big Carers Week Raffle!, a Cool Creatures Watch Party, and more! To find out more about what’s happening, click this link!

Please note, all of our Carers Week activities and groups will use Zoom, so if you would like any help with accessing Zoom, please contact us on 01324 611510 (option 4) or email centre@centralcarers.co.uk and one of the team will be happy to help.

For carers who have no access to the internet, our support workers are here daily and available to help with any information, advice or support you need as a carer. Please call us if you need to talk on 01324 611510.

Patricia Cassidy, Chief Officer of Falkirk Health and Social Care Partnership said: “I hope this Carers Week not only celebrates the invaluable work of unpaid carers across the Falkirk area, but also helps raise awareness of the many different ways someone can be a carer.


“Many people don’t realise the support they provide for their family member, close friend or even their neighbour, could make them a carer. I would encourage everyone to share the campaign’s messages, and if they see themselves in the stories of carers, please access the wonderful support provided by the Falkirk and Clackmannanshire Carers Centre.

Community and Dementia: Creating Better Lives in Forth Valley


On 27 May 2021, Life Changes Trust are hosting a conference called ‘Community and Dementia: Creating Better Lives in Forth Valley’.  It’s an opportunity for local people to share what it feels like to live in Forth Valley, when you live with dementia, care for a loved one with dementia, or work with people with dementia and/or unpaid carers.  It is also an opportunity for local groups, organisations and decision-makers to respond.

Life Changes Trust are inviting you to say what matters to you, as someone with dementia or as an unpaid carer, by attending a special session run by the Village Storytelling Centre and held before the conference.   What you and others tell us will be at the heart of the conference.

The storyteller uses stories and imaginary characters to make it easier for people to talk about dementia in a way that doesn’t feel too personal.  It is an opportunity for your voice and your thoughts to be heard, exactly as you want them to be.  Whatever you want to say is added to that of others taking part and, together, you create a hypothetical character – a person with dementia or an unpaid carer.  The ‘characters’ represent what it is like to live in Forth Valley with the experiences you have given the characters.

The storytellers analyse the conversations that have created these ‘characters’.  We draw out priorities which will be shared at the conference for discussion and responses.  The priorities will be presented with some quotes (anonymised) taken from the sessions.  You can see an example of this, delivered by Shona Cowie from the Village Storytelling Centre at the Edinburgh & Lothians event in November 2020.

There is a session for people with dementia, another for unpaid carers and a third for workers and volunteers providing support to people with dementia and unpaid carers.

Posted on behalf of Life Changes Trust

COVID Vaccine – Update for Carers

The Scottish Government and NHS Scotland have launched a self-registration service for the COVID-19 vaccination for eligible unpaid carers who have not already been given an appointment.

You are eligible for vaccination at this stage and should register if all of the following statements apply to you:

  • You are 16 to 64 years old;
  • You provide face-to-face care and support to one or more family members, friends or neighbours;
  • The care you provide is not part of a contract or voluntary work;
  • If caring for someone under 18, they are affected by a disability, physical or mental ill-health, developmental condition or substance misuse; and
  • You have not already received your first COVID-19 vaccination or vaccination appointment letter.

To register for a coronavirus (COVID-19) vaccine as a carer, please visit: https://www.nhsinform.scot/carersregister

For more information, click here to download the FAQ