Carer Support Worker – 28 hour post

Falkirk: Part-time
Salary: £21,665.00 (pro-rata)

The Carers Centre is seeking to recruit a new member of staff to join our growing team of Adult Carer Support Workers. The Carers Centre is seeking to recruit a Carer Support Worker to provide information, individual support, group support and activities to carers across the Falkirk area.

The successful candidate will be enthusiastic and self-motivated with excellent communication skills. A commitment to partnership working across Health, Social Care and Third Sector is essential. Applicants will also need to evidence an understanding of the needs and difficulties faced by carers and the importance of the support provided to them.

Main Responsibilties;

  • Respond to face to face, telephone, email and postal enquiries from carers and professionals
  • Provide information and emotional and practical support to individual carers, making home visits where required
  • Provide information on grants and welfare benefits and assist carers to maximise their income
  • Encourage and support carers to take up their right to an Adult Carer Support Plan
  • Identify and pursue funding opportunities for services for carers
  • Encourage carers to join local carer groups for mutual support and campaigning
  • Organise and co-ordinate a range of regular support groups, one-off activities, and fixed term programmes for carers arranging the practical provision of care and transport, where appropriate, to enable carers to participate
  • Assist and encourage carers and carer groups to define and prioritise their own needs
  • Provide support, where appropriate, to carers when attending meetings with professionals
  • Signpost and refer carers to other relevant sources of information and support

Skills and Experience;

  • Educated to degree level (or equivalent) or considerable previous experience in a related field
  • An appreciation of, and sensitive approach towards, the needs and difficulties faced by carers
  • Good telephone, listening, verbal and written skills and the ability to write reports
  • Ability to develop and maintain effective working relationships
  • Ability to drive and access to a car
  • Up to date knowledge of Welfare Benefits
  • Personal experience of caring or of working with carers
  • Experience of setting up and/or enabling community groups
  • Experience of public speaking
  • An understanding of current legislation and policy relating to carers
  • Experience of multi-agency working

For further information or to request an application pack, please email: