falkirk care at home service online survey

Online Survey: Care at Home Service

The proposed changes may affect you.

Have your say now!

Daniel Stoddart, Care at Home and Review Lead at the Falkirk Health and Social Care Partnership (FHSCP), is seeking carersโ€™ views about the redesign of Falkirkโ€™s Care and Support at Home Service.

Theyโ€™re moving Falkirk Councilโ€™s Care at Home Team towards a reablement-focused service. To do this, they want to expand the team and change the kind of support they provide.

Their proposal is for an expanded Falkirk Council team that does three things:

Short-term reablement-care: This will be their main focus. They will support people new to the service or those leaving hospital. They will provide temporary support to help people increase their independence. Following this, people would move to a different local care provider for any long-term support, unless they have complex care needs.

Short-term support: The Falkirk Council team will also provide short-term support to help prevent emergency care home placements and hospital admissions.

Care at home: The Falkirk Council team will provide care at home to people who need enhanced support or if their needs cannot be met by other providers. This means most people will receive their ongoing care at home support from other local providers.

If you currently receive care at home from the Falkirk Council team, these changes may affect how your care is provided.

Most care at home will be provided by another local provider. If you need to change provider, you can choose your own or ask Falkirk Council to arrange a provider for you.

All local providers are held to the same standards as Falkirk Councilโ€™s own services. If you pay for your care, the cost of care would not change. Falkirk Councilโ€™s Social Work Adult Services will still manage your care plan.

You can share your views by completing their survey until Monday 6 July, by clicking here.

Important Service update for carers in Clackmannanshire

Important Service update for carers in Clackmannanshire

We want to let carers in Clackmannanshire know about an upcoming change. From 1 July 2026. ย Adult Carer Support Plans and Young Carer Statements, along with ongoing statutory carer support, will transfer to Stirling Carers Centre

We will be writing to Clackmannanshire carers and asking if they would like their information passed over to Stirling Carers Centre. If you have any questions, please get in touch by emailing us at centre@centralcarers.co.uk or by phoning us on 01324 611510.

 

snippet of summer newsletter

Summer Newsletter

Our Summer Newsletter has arrived!

Supporting, Celebrating and Connecting Carers

In this edition:

Young Carers Action Dayย 
Carers Week
Updates from the last few months
Upcoming events and training opportunities
Carers Week Prize Draw

 

carers week programme imagery with logo and carers week visuals containing houses, a person, nature signifying communities

Carers Week 2026

Carers Week 2026 – the countdown has started!

Will you be joining us?

Carers Week is a yearly campaign that aims:

  • to raise awareness about caring and who unpaid carers are
  • to raise awareness of and recognise the challenges unpaid carers face
  • to acknowledge the immense contributions unpaid carers make to our society
  • and to celebrate the vital role unpaid carers play in our communities

The theme for Carers Week 2026, “Building Carer Friendly Communities”, highlights what an important role communities play in ensuring carers get the opportunities and support they need.

Carer friendly communitiesย 

  • recognise who unpaid carers are and the vital role they have in our society
  • understand the impact of caring and what it entails
  • take action to identify and support carers in different ways
  • empower carers to lead fulfilling lives

As a result, unpaid carers can have fairer support and opportunities, living a better life.ย 

Why we need carer friendly communities?

Unpaid carers often get overlooked, undervalued or are unsupported. Yet, they are the backbone of our communities facing challenges affecting many aspects of their life including but not limited to their physical or mental health, education, relationships, careers, to name a few. Carer friendly communities have the power to turn understanding into action and make support a daily constant in carers’ lives. Even the smallest contribution can make a great impact on carers’ lives.ย 

At Falkirk and Clackmannanshire Carers Centre we believe that carers deserve to be recognised for the difficulties they face, respected for their efforts, informed about their rights and options, and supported to continue caring safely. Throughout the week, we will be raising awareness and encouraging communities to take practical and meaningful steps to create positive change.

We will also be celebrating carers with the below programme.ย 

Our Carers Week Programme:

5 Days of Carers Week Prize Draw

Our popular prize draw will be back! We will be doing a draw each day from Monday 8 June to Friday 12 June. To show our support, prizes include vouchers from multiple local businesses. Please note you only need to enter your details once for all 5 days.

Enter the prize draw here:https://form.jotform.com/CentralCarers/cwpd

Monday 8 Juneย 

Pamper Appointments

***Please note appointments will be offered on a first-come, first-served basis and are limited to one appointment per carer.

Drop-in Session for Falkirk Carers

  • Time: 10 am to 3 pm
  • Location: at the Carers Centre, 1a Bank Street, Falkirk
  • No booking requiredย 
  • Open to Falkirk carers

If you answer yes to these questions, this session is for you:
– Do you help to look after a partner, child, relative or friend who needs your help due to disability, illness, frailty or addiction?
– Do you live in the Falkirk district?
– Are you between the ages of 8 and 100?

👉 Why attend?
– learn about support available to you, and your rights
– have a casual chat with understanding people and get emotional support if needed
– find out more about benefits you may be eligible for
– free tea/coffee and biscuits
– ask your questions

🫶 You will feel more informed, involved and supported.

Tuesday 9 Juneย 

Guided Hill Walk with Falkirk Outdoorsย 

  • Time: all day
  • Location: to be confirmed with attendees
  • How to book: By invitation only* (feel free get in touch as we might still have some spaces left)

*Carers who have expressed an interest in Short Break Activities were invited along to try our community- themed activities If you would like to hear more about future short break activities on offer or join our cancellation list, please contact shortbreaks@centralcarers.co.uk. Please note carers must be physically fit and able to walk for 4 hours.ย 

Consultation with Social Security Scotland regarding Carer Benefits

Wednesday 10 Juneย 

Central Carers Association – Annual General Meeting

  • Time: From 10 am
  • Location: at the Carers Centre, 1a Bank Street, Falkirk

Our Annual General Meeting is open to anyone, and no booking is required. Those who cannot attend in person will be able to join via Zoom. Please only get in touch by callingย 01324 611510ย or emailingย centre@centralcarers.co.ukย if:

  • you require the Zoom link
  • live in Clackmannanshire and require transport to attend the meeting
  • would like to become a member of Central Carers Association, which is the local voluntary organisation and the managing body of the Carers Centre. Members can vote at the AGM.

Thursday 11 June

Health & Wellbeing Activity with Good Vibes Meditation Mental Health and Wellbeing Trust

  • Time: From 11 am to 12 noon
  • Location: at the Carers Centre, 1a Bank Street, Falkirk
  • Register here: https://forms.office.com/e/xidqdsP2Qq
  • Open to all Falkirk and Clackmannanshire carers

Clackmannanshire Carers Afternoon Tea for Clackmannanshire Carers

***Please note, this event is only for Clackmannanshire carers, spaces are limited and will be allocated on a first-come, first-served basis. Cost to carers is ยฃ5.ย 

Friday 12 June

Cold Water Dip with Sarah McBride, Cold Water Facilitator

  • Time: From 10.30 am to 1 pm
  • Location: to be confirmed with attendees
  • How to book: By invitation only* (feel free get in touch as we might still have some spaces left)

*Carers who have expressed an interest in Short Break Activities were invited along to try our community- themed activities. If you would like to hear more about future short break activities on offer or join our cancellation list, please contact shortbreaks@centralcarers.co.uk.ย Carers must be in good health and must complete and pass a health questionnaire before participating.

Invitation to annual general meeting with photos from last year

Notice of Annual General Meeting (AGM)

You’re invited!

Come along to discover the impact we made last year and learn about our future plans.

The 30th AGM of Central Carers Association (CCA) will take place on Wednesday 10 June 2026 at 10.00 am, followed by a members-only lunch in the Carers Centre at 1a Bank Street, Falkirk, FK1 1NB.

The AGM is open to all.

If you live in the Clackmannanshire area and need travel assistance, please contact the Centre using the contact details below. Those who cannot attend in person will be able to join the AGM via Zoom. (Email for the link.)ย ย 

CCA is the local voluntary organisation that support carers in Falkirk and Clackmannanshire and is the managing body of the Carers Centre. Full membership of CCA is open to all carers 18 years of age and over in Falkirk and Clackmannanshire, and associate membership is open to young carers under the age of 18. By becoming a Member of CCA, you will be demonstrating your support for the work of the organisation and strengthening its voice as a body that represents carers. Full Members are also entitled to vote at the AGM. The current annual subscription fee is ยฃ5 for full or associate membership.ย  If you would like to become a member, please contact us on 01324 611510 (option 1) or via email: centre@centralcarers.co.uk.ย 

Meeting Details:ย 

  • 📅 Wednesday 10 June
  • ⏰ From 10.00 am
  • 📍 Carers Centre, 1a Bank Street or email us for the Zoom link

Contact Details:

  • 📧 centre@centralcarers.co.uk
  • ☎️ 01324 611510

 

save the date 8-14 June this year's carers week with the theme building carer friendly communities

Carers Week 2026 – Save the date

Carers Week 2026 is approaching fast!

Will you be joining us?

Carers Week is a yearly campaign that aims:

  • to raise awareness about caring and who unpaid carers are
  • to raise awareness of and recognise the challenges unpaid carers face
  • to acknowledge the immense contributions unpaid carers make to our society
  • and to celebrate the vital role unpaid carers play in our communities

The theme for Carers Week 2026, “Building Carer Friendly Communities”, highlights what an important role communities play in ensuring carers get the opportunities and support they need.

Why do we need carer friendly communities?

Unpaid carers often get overlooked, undervalued or are unsupported. Yet, they are the backbone of our communities facing challenges affecting many aspects of their life including but not limited to their physical or mental health, education, relationships, careers, to name a few. Carer friendly communities have the power to turn understanding into action and make support a daily constant in carers’ lives. Even the smallest contribution can make a great impact on carers’ lives.ย 

Carer friendly communitiesย 

  • recognise who unpaid carers are and the vital role they have in our society
  • understand the impact of caring and what it entails
  • take action to identify and support carers in different ways
  • empower carers to lead fulfilling lives

As a result, unpaid carers can have fairer support and opportunities, living a better life.ย 

At Falkirk and Clackmannanshire Carers Centre we believe that carers deserve to be recognised for the difficulties they face, respected for their efforts, informed about their rights and options, and supported to continue caring safely. Throughout the week, we will be raising awareness and encouraging communities to take practical and meaningful steps to create positive change.

We will also be celebrating carers with our Carers Week Programme, which will be released very soon. Watch this space!ย 

Easter Bank holiday closure and local emergency services details

Easter Weekend and Support Services

The Carers Centre will be closed from Friday 3 April 2026ย to Monday 6 April 2026 (inclusive), re-opening on Tuesday 7 April 2026.ย  Details of local support and emergency services are available below:

  • If you need an urgent Social Work service outwith normal office hours, you can contact:
    • Clackmannanshire Emergency Social Work on 01786 470500
    • Falkirk Emergency Social Work onย 01786 470500
  • For information about local health services which are available, such as GPs and Pharmacies, please visit NHS Forth Valley – Know Who To Turn To When You Are Ill.
  • There is a Minor Injuries Unit for anyone living in NHS Forth Valley. Contact NHS 24ย onย 111, day or night before attending the Minor Injuries Unit, or visit Minor Injuries Unit.
  • For an A-Z of health services, you can go to NHS Forth Valley – Local Services Finder.
invitation to national online survey carried out by Heriot-Watt university in partnership with Age Scotland and the University of Strathclyde.

National Dementia Survey – Your views are needed!

If you care for someone whoโ€™s received a dementia diagnosis, this survey is for you!

Heriot-Watt University, in partnership with the University of Strathclyde and Age Scotland, is leading a three-year research initiative calledย CONSOLIDATE Network.

The research explores how technology can support independence for people living with dementia. They would like to understand the lived experiences, hopes, and challenges of people living with dementia and their unpaid carers. Your insights will be invaluable in helping shape future research and innovation in dementia care. You can find more information about this researchย here.

If you are interested in sharing your views, please take the survey here.

Christmas-themed image showing closure times

Festive Opening Hours and Support Services

Falkirk and Clackmannanshire Carers Centre will be closed from Wednesday 24 December 2025 and will reopen on Monday 5 January 2026. The Carers Centre in Falkirk will close on Tuesday 23 December; however, our phone lines will remain open on Wednesday 24 December. Details of local support and emergency services are available below:

  • If you need an urgent Social Work service outwith normal office hours, you can contact:
    • Clackmannanshire Emergency Social Work on 01786 470500
    • Falkirk Emergency Social Work onย 01786 470500
  • For information about local health services which are available, such as GPs and Pharmacies, please visit NHS Forth Valley – Know Who To Turn To When You Are Ill.
  • There is a Minor Injuries Unit for anyone living in NHS Forth Valley. Contact NHS 24ย onย 111, day or night, before attending the Minor Injuries Unit, or visit Minor Injuries Unit.
  • For an A-Z of health services, you can go to NHS Forth Valley – Local Services Finder.
  • Our friends at CVS Falkirk have also put together a Wellness in Winter page on their website with lots of useful information and links – CVS Falkirk – Wellness in Winter 2025/26
  • Whatever youโ€™re going through,ย Samaritanโ€™sย will face it with you! Theyโ€™re there for you 24 hours a day, 365 days a year โ€“ call forย FREEย onย 116123.

Finally, the staff and Board of the Carers Centre wish carers a peaceful, healthy and safe festive season, and we look forward to continuing to offer support in 2026.