Carers Centre Manager’s Report 2024/25

We are pleased to present our annual report, detailing the fantastic results the Carers Centre delivered during 2024/25, including some pictures and quotes showing the impact and value of our work.

We will continue to strive to work hard and support carers of all ages, ensuring that carers in Falkirk and Clackmannanshire are recognised, informed, supported, and given opportunities to be involved with changes that may impact them.

 

Invitation to fill in the State of Caring Survey 2025

Carers UK have launched their annual State of Caring Survey to help paint a comprehensive picture of what life is like for carers at the moment, the challenges they might face, and the impact caring has on different areas of their lives.

The survey will close on Sunday, 10 August, and they will share the results later in the year. As the survey is designed to deeply understand carers’ experiences, it is a longer survey. Therefore, it might take you about 30 minutes to complete.

This survey is the UK’s most comprehensive research into the lives and experiences of carers. It plays a vital role in shaping policy and improving support services by providing robust evidence to governments, local authorities, and health and social care providers.

Last year, over 12,500 carers shared their experiences. With new proposals and policy changes being announced by the UK Government, it is more important than ever that you have your say. Your voice is essential in driving change and ensuring that carers’ needs are recognised and addressed.

We very much appreciate you taking the time to complete it.

The survey can be accessed here: https://www.surveymonkey.com/r/QN5QWF7

Results from last year

Last year Carers UK were able to use carers’ responses to the survey to successfully:

  • campaign for an increase to the earnings limit on Carer’s Allowance
  • respond to the independent review of Carer’s Allowance overpayments
  • campaign for paid carer’s leave
  • publish a new report calling for changes to older carers’ benefits
  • respond to the consultation on the NHS 10 Year Plan and to the Select Committee report on the cost of inaction on social care

In addition, the results from last year have been discussed on national TV shows, as well as local BBC radio, and in many national and local newspapers, raising the profile of unpaid caring.

Current Vacancies – June 2025

We have 2 exciting opportunities to join our dedicated team of workers who deliver information, support, and involvement services for carers of all ages across the Falkirk district and Clackmannanshire

  • Young Carer Support Worker
  • Young Carer Support & Involvement Worker

Applications for these posts will close on Monday, 30 June 2025.

Find out more about these roles, and what skills and experience are required from the Job Profile document on our VACANCIES page. You can apply by filling in our Application Pack document, or you can use the link below to submit your application!

Carers Week 2025

Only one more week to go until Carers Week 2025, which is a yearly campaign that aims:

  • to raise awareness about caring and who unpaid carers are
  • to raise awareness of and recognise the challenges unpaid carers face
  • to acknowledge the immense contributions unpaid carers make to our society
  • and to celebrate the vital role unpaid carers play in our communities

The theme for Carers Week 2025, “Caring About Equality”, highlights the inequalities unpaid carers face due to their caring role, including but not limited to, they are at a greater risk of:

  • poverty
  • social isolation
  • poor mental and physical health
  • missing out on opportunities in their education, careers, or personal lives

Each day of the week will explore different aspects of how inequality affects carers’ lives.

  • Monday: Health and social care
  • Tuesday: Financial wellbeing
  • Wednesday: Work and employment
  • Thursday: Younger carers
  • Friday: Older carers
  • Saturday: Mental health and wellbeing
  • Sunday: Reflections on Carers Week

At Falkirk and Clackmannanshire Carers Centre we believe that carers deserve to be recognised for the difficulties they face, respected for their efforts, informed about their rights and options, and supported to continue caring safely.

Our Carers Week Programme:

5 Days of Carers Week Prize Draw

Our popular prize draw is back! We will be doing a draw each day from Monday 9 June to Friday 13 June. To show our support, prizes include vouchers from multiple local businesses. Please note you only need to enter your details once for all 5 days.

Enter the prize draw here:https://form.jotform.com/CentralCarers/cwpd

Monday 9 June 

Pamper Day in the Centre 

  • Time: 10 am to 4 pm
  • Location: at the Carers Centre, 1a Bank Street, Falkirk
  • Available treatments: facials, massage, and manicure with gel or nail polish. When booking for manicure appointments, please state your preference.
  • How to book: Call 01324 611510

***Please note appointments will be offered on a first-come, first-served basis and are limited to one appointment per carer.

Alva Carer Get-Together 

***Please not this event is only for Clackmannanshire carers and spaces are limited which will be allocated on a first-come, first-served basis.

Tuesday 10 June 

Pamper Day in the Centre 

  • Time: 10 am to 4 pm
  • Location: at the Carers Centre, 1a Bank Street, Falkirk
  • Available treatments: facials, massage, and manicure with gel or nail polish. When booking for manicure appointments, please state your preference.
  • How to book: Call 01324 611510

***Please note appointments will be offered on a first-come, first-served basis and are limited to one appointment per carer.

Wednesday 11 June 

Central Carers Association Annual General Meeting

  • Time: From 10 am
  • Location: at the Carers Centre, 1a Bank Street, Falkirk

Our Annual General Meeting is open to anyone, and no booking is required. Those who cannot attend in person will be able to join via Zoom. Please only get in touch by calling 01324 611510 or emailing centre@centralcarers.co.uk if:

  • you require the Zoom link
  • live in Clackmannanshire and require transport to attend the meeting
  • would like to become a member of Central Carers Association, which is the local voluntary organisation and the managing body of the Carers Centre

Thursday 12 June

Clackmannanshire Afternoon Tea for Clackmannanshire Carers

***Please note, this event is only for Clackmannanshire carers, spaces are limited and will be allocated on a first-come, first-served basis.

Notice of Annual General Meeting (AGM)

The 29th AGM of Central Carers Association (CCA) will take place on Wednesday 11 June 2025 at 10.00 am, followed by a member’s lunch in the Carers Centre at 1a Bank Street, Falkirk, FK1 1NB. If you live in the Clackmannanshire area and need travel assistance, please contact the centre using the contact details below. Those who cannot attend in person will be able to join the AGM via Zoom.   

CCA is the local voluntary organisation that support carers in Falkirk and Clackmannanshire and is the managing body of the Carers Centre. Full membership of CCA is open to all carers 18 years of age and over in Falkirk and Clackmannanshire, and associate membership is open to young carers under the age of 18. By becoming a Member of CCA, you will be demonstrating your support for the work of the organisation and strengthening its voice as a body that represents carers. Full Members are also entitled to vote at the AGM. The current annual subscription fee is £5 for full or associate membership.  If you would like to become a member, please contact us on 01324 611510 (option 1) or via email: centre@centralcarers.co.uk. 

Easter Weekend and Support Services

The Carers Centre will be closed from Friday 18 April 2025 to Monday 21 April 2025 (inclusive), re-opening on Tuesday 22 April 2025.  Details of local support and emergency services are available below:

  • If you need an urgent Social Work service outwith normal office hours, you can contact:
    • Clackmannanshire Emergency Social Work on 01786 470500
    • Falkirk Emergency Social Work on 01786 470500
  • For information about local health services which are available, such as GPs and Pharmacies, please visit NHS Forth Valley – Know Who To Turn To When You Are Ill.
  • There is a Minor Injuries Unit for anyone living in NHS Forth Valley. Contact NHS 24 on 111, day or night before attending the Minor Injuries Unit, or visit Minor Injuries Unit.
  • For an A-Z of health services, you can go to NHS Forth Valley – Local Services Finder.

Stress Awareness Month – #LeadWithLove (April 2025)

Tip#1: Practice self-compassion: Treat yourself with the same kindness you would offer a friend!
 
Stress Awareness Month has returned with this year’s theme being #LeadWithLove, encouraging us to try to approach stressful situations, ourselves, and others with compassion, kindness, understanding and acceptance.
Choosing self-compassion can help you ease the challenging situation, and make a difference to how you feel and react in the moment.
You may find this difficult to do at the beginning, especially if you’re prone to being hard on yourself, but with a bit of practice, you may just find that this is a technique that works for you.
 
We don’t always get to take time for self-care, but we can find tiny moments amidst challenging times when we can pause and choose to be compassionate towards ourselves. Even a minute can make a big difference.
 
How to practice self-compassion:
  • Treat yourself with kindness. If this were a friend, what would you say to them?
  • Acknowledge your feelings without judgement. They show up for a reason. What is that feeling trying to tell you?
  • Don’t judge yourself. Mistakes are a natural part of our lives, especially when you are juggling multiple tasks. Mistakes are there to teach us. What can you do differently next time?
  • Remember you are not alone. We all go through tough times, and it’s okay to ask for help. Who could you contact?
  • Consider your needs. How can I help myself, what would make me feel better now?
We are all different, so not all techniques work for everyone. Should you give practicing self-compassion a try, please share your experience with us by emailing centre@centralcarers.co.uk or commenting on the Self-compassion Facebook, Instagram or X post. 
Find more tips on how to manage stress here: https://www.nhs.uk/every-mind-matters/mental-health-issues/stress/
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Tip#2: Self-help techniques – find what works for you!

Self-help techniques are great for reducing stress, but they’re not a one-size-fits-all approach. We are all unique, and just because something works for some people, it doesn’t necessarily mean that’s the right technique for you, too. Therefore, it’s important to experiment so you can find what you like and what helps you.

Some things you could try:

  1. Meditations: https://www.england.nhs.uk/supporting-our-nhs-people/support-now/wellbeing-apps/bright-sky/calm-amongst-chaos/
  2. Breathwork: https://www.nhs.uk/mental-health/self-help/guides-tools-and-activities/breathing-exercises-for-stress/
  3. Regular physical activity and being outside when possible. What do you enjoy?
  4. Hobbies if your time allows
  5. Practical things NHS recommends:
    • Splitting up big tasks into manageable chunks
    • Planning ahead whenever possible
  6. CBT self-help techniques for reducing stress: https://www.nhs.uk/every-mind-matters/mental-wellbeing-tips/self-help-cbt-techniques/

Additionally, you may want to check out this guide produced by the Mental Health Foundation ‘How to manage and reduce stress, which contains tips on how to manage stress and protect your mental health.

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Tip#3 Talk to someone

When you are under a lot of stress, the struggle can be isolating and tiresome to the extent that reaching out to someone is the last thing you may feel like doing.

But even just a casual chat with friends and/or family, a friendly neighbour or a nice colleague, can make the difference to how you feel and help you cope better.

It may be that you don’t have trusted friends or family whom you could turn to, and it can feel like you are all alone. It’s completely natural to feel this way, especially under the demands of a caring role. But know this, you are not alone. Many helplines and charities are there to support you.

You can also get in touch with one of our Adult Carer Support Workers, who can refer you to our Telephone Support Team, who provide emotional support to carers.

We also have various carer groups you may be able to join. Check out our What’s on page or speak to one of the Adult Carer Support Workers in Falkirk or Clackmannanshire from Monday to Friday between the hours of 9.30 am to 4 pm to find the right one for you.

  • Falkirk Adult Carer Support  on 01324 611510 (Option 4)
  • Clackmannanshire Adult Carer Support on 01324 611510 (Option 2)

Here are some FREE Helplines you may find helpful:

And here are some FREE social gatherings you may consider joining:

Falkirk area:

Clackmannanshire:

Check out these pages for some events happening near you and our What’s on page to find something you like:

Festive Opening Hours and Support Services

FESTIVE OPENING HOURS AND SUPPORT SERVICES

The Carers Centre will be closed from 1pm on Tuesday 24th December 2024, and will re-open on Monday 6th January 2025! Details of local support and emergency services are available below:

    • If you need an urgent Social Work service outwith normal office hours, you can contact:
        • Clackmannanshire Emergency Social Work on 01786 470500
        • Falkirk Emergency Social Work on 01786 470500
    • For information about local health services which are available during the festive period, such as GP’s and Pharmacies, please visit NHS Forth Valley – Know Who To Turn To When You Are Ill.
    • There is a Minor Injuries Unit for anyone living in NHS Forth Valley. Contact NHS 24 on 111, day or night before attending the Minor Injuries Unit, or visit Minor Injuries Unit.
    • For an A-Z of health services over the festive period, you can go to NHS Forth Valley – Winter Zone
    • Our friends at CVS Falkirk have also put together a Winter Warmers 2024: Finding the Right Support this Winter section on their website with lots of useful information and links!
    • Whatever you’re going through, Samaritan’s will face it with you! They’re there for you 24 hours a day, 365 days a year – call for FREE on 116123.

Finally, the staff and Board of the Carers Centre wish carers a happy, healthy and safe festive season, and we look forward to continuing to offer support in 2025.

 

Current Vacancies – October 2024

   

 

Thanks to funding from The Robertson Trust we have an exciting opportunity to join our Young Carers Project as a Young Adult Carer Support Worker.

Applications for this post will close Monday 21st October 2024.

you can find out more about this role and our Organisation at our VACANCIES page! Or if you would like to apply, click below!

Summer 2024 newsletter now available!

The summer 2024 edition of the Carers Centre’s newsletter has now been sent out to all carers and organisations currently on our mailing list to receive information by post or email. If you haven’t received a copy of the newsletter, you can download the digital version by clicking below.

In this latest edition:

        • Excellence for Carers Award 🏆
        • Become a Board Member 📌
        • Forth Valley Carers Card update 💳

If you’ve missed this edition but would like to sign up to our e-mailing list to receive future newsletters, you can do so here.