New phone system

Posted by Admin on

In the last few months we have implemented a new telephony system, which we hope will enable us to better support you when you get in touch.

Moving forward, ALL calls, including from those living in Clackmannanshire, should be made to 01324 611 510. Once you call us, you will be given 4 options to pick from to access the appropriate team:

  • Option 1 – Adult Carer Support (Falkirk)
  • Option 2 – Adult Carer Support (Clackmannanshire)
  • Option 3 – Young Carers and Young Adult Carers Support
  • Option 4 – All other enquiries

If you need to call us when we’re closed, you will be given the option to leave a voicemail message. If you do, please leave you name, phone number, and reason for calling – someone will call you back as soon as possible!

 

📸 by Museums Victoria on Unsplash